Package Redelivery and Delivery
You can also use this page to see the 2016 rates for local package delivery.
Japan Post – Use the online form linked here, which is written in both Japanese and English. Even for Japanese speakers, the form may be easier than using the telephone system. Use the QR code on the back of the redelivery form for the mobile site.
(Kuroneko) Yamato Takkyubin – Call the driver with the number listed on the redelivery slip, or use the online form linked here. The form is not in English, but the Japanese should be simple enough to find and input. For an English version, look at the English site here.
Sagawa Otodoke – Use the online form linked here. Or call the driver with the number listed on the redelivery slip and ask for saihaitatsu (再 配達 – redelivery), or use the automated telephone system, which may cost 10-20円 per 30 seconds. The link here provides instructions for the phone system.
FedEx – Call the hotline at either 0120-003200 or 043-298-1919 and press either 1 for Japanese or 2 for English, then 0 for customer service. Instructions in English and Japanese are also provided on the redelivery slip.
Below is a simple table of basic rates in JPY.
Foreign Delivery Companies
Thanks to Tokyo Tomo for the delivery company information.